Your information
Privacy Policy
Last updated: October 10, 2026
Rashe Lifesciences Pvt. Ltd. ("RashePharma", "we", "us" or "our") respects your privacy. This policy describes the information we may collect when you visit our website, create an account, request a quotation, place an order or contact us, and how we use and safeguard that information.
1. Information we collect
Depending on how you use the site, information may include your name, email address, phone number, account details, delivery and billing address, order and payment references, product enquiries, and messages you send to us. We may also receive basic technical information such as IP address, browser and device type, pages requested, and service or error logs.
2. How we use information
We use information to create and secure accounts, respond to enquiries, prepare quotations, process and fulfil orders, coordinate payments and delivery, provide support, maintain our website, prevent misuse, meet legal obligations, and communicate about a request or transaction.
3. Payments and service providers
Checkout may take you to Stripe or another payment provider. Payment information submitted there is handled under that provider’s privacy terms. We may share only the information needed with payment, hosting, delivery, customer-support and other service providers so they can perform services for us. We may also disclose information when required by law or to protect the rights and security of our customers and business.
4. Cookies and technical data
Our website and browser may use essential storage or similar technologies to support sign-in, security, preferences and core site functions. Your browser provides controls for managing cookies and site data; blocking essential storage may prevent some features from working correctly. Technical logs help us diagnose failures and protect the service.
5. Retention and security
We retain information for as long as it is reasonably needed to provide the service, manage orders and enquiries, resolve disputes, maintain security, and meet applicable record-keeping requirements. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.
6. Your choices and requests
You can review or update some account details through your profile. To ask a privacy question or request access, correction or deletion of information, contact us using the details below. We may need to verify your identity and may retain information where the law or a legitimate business record requires it.
7. External websites
Our site may link to services operated by third parties. Their privacy practices are governed by their own policies, so review those policies before submitting information to them.
8. Changes to this policy
We may revise this policy when our services or practices change. The updated version will be posted on this page with a revised date. Continued use after an update means the updated policy applies to future use of the site, subject to applicable law.
9. Contact us
For privacy questions or requests, contact Rashe Lifesciences Pvt. Ltd.:
01, B Byraveshwara Nagar, Magadi Road, Sunkadakatte, Bangalore, Karnataka 560091